Last Updated: July 13, 2026
Thank you for shopping with Das & Co. This Shipping Policy explains how we process, ship, and deliver your orders. Please read it carefully before placing an order.
1. Order Processing
- Orders are processed after successful payment confirmation or order verification, where applicable.
- We aim to process orders as quickly as possible during our regular business hours.
- Processing times may vary depending on product availability, order volume, and public holidays.
2. Shipping Methods
Das & Co. offers the following delivery options:
Third-Party Delivery
We partner with trusted third-party courier and logistics providers to deliver orders to our customers.
- Delivery availability depends on your location and the courier service coverage.
- Estimated delivery times may vary based on destination, weather conditions, transportation delays, and other factors beyond our control.
- Once your order has been handed over to the courier, delivery is managed by the shipping provider.
3. In-Store Pickup
Customers may choose to collect their orders directly from our store.
Pickup Location:
Das & Co.
Bajripara, Rampur No. 3
Kamrup, Assam – 781132, India
- You will be notified when your order is ready for collection.
- Please bring a valid photo ID and your order confirmation or invoice when collecting your order.
- Orders should be collected within the time communicated by our team. Uncollected orders may be cancelled or restocked after a reasonable period.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed. Charges may vary depending on:
- Delivery location
- Order size or weight
- Courier service selected
- Promotional offers or free shipping eligibility
5. Delivery Times
Estimated delivery times are provided for convenience only and are not guaranteed.
Delivery may be delayed due to:
- Weather conditions
- Natural disasters
- Public holidays
- Courier service disruptions
- Incorrect or incomplete delivery information
- Other unforeseen circumstances
6. Delivery Address
Customers are responsible for providing accurate and complete delivery information.
Das & Co. is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete addresses provided by the customer.
7. Damaged or Missing Items
If your order arrives damaged, incomplete, or incorrect, please contact us within 24 hours of receiving your order.
Where possible, include:
- Your order number or invoice
- A description of the issue
- Photographs of the package and product(s)
We will review your request and work towards an appropriate resolution.
8. Delivery Restrictions
Some products or delivery locations may not be eligible for shipping due to legal, safety, logistical, or courier limitations. In such cases, customers may be requested to collect their order from our store.
9. Order Tracking
Where tracking is available, shipment details or tracking information will be provided after your order has been dispatched.
10. Changes to This Policy
Das & Co. reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with the revised effective date.
11. Contact Us
If you have any questions regarding shipping, delivery, or order collection, please contact us:
Das & Co.
Bajripara, Rampur No. 3
Kamrup, Assam – 781132, India
Phone: +91 88229 87412
Email: dasandco.in@gmail.com
We appreciate your business and thank you for choosing Das & Co.